Thanks Douglas, I did search the forum, but didn't find any with this same manufacturing issue.
I probably didn't word it correctly, but I was mostly looking for warranty information. This one page I found on their site I thought was for shipping damage, but since it's the only thing I found, I guess their warranty is only 35 days. I should have tested everything sooner - bummer.
Posts made by Richard Bingham
RE: USB GPS not working, solder issue
USB GPS not working, solder issue
Hello, I've been slowly testing most of the items I received. So far, most everything is working, however, when I tried to use the USB GPS, it doesn't work. I took a closer look, and it looks like manufacturing messed up on some soldering. It looks like someone let a three yo finish off the last few pins :)
I was tempted to try to clean it up myself, but I don't want to void any warranty.
How do I go about getting a replacement?
Here's a link to an image.