<![CDATA[Omega stopped working]]>After a recent change to my Omega's AP and a reboot, my Omega stopped working. Upon powering on the solid LED light stays on (expansion dock) but LED light on Omega does not turn on. I have tried to factory reset (30sec / 1min+ ) to no avail. The following is shown when connected via terminal:

Hornet USB booting...
VID=0xcf3,PID=0x9330
iManufacturer=0x10,iProduct=0x20,iSerialNumber=0x30
bMaxPower=0xfa
-> COLD_START
bUSBPhyBias=0x3
RUN
Default State
HS
HS
HS
HS
HS

Any pointers to get my Omega working again?

]]>http://community.onion.io/topic/353/omega-stopped-workingRSS for NodeTue, 17 Mar 2026 15:13:37 GMTMon, 28 Dec 2015 10:29:51 GMT60<![CDATA[Reply to Omega stopped working on Mon, 28 Dec 2015 18:06:28 GMT]]>After a recent change to my Omega's AP and a reboot, my Omega stopped working. Upon powering on the solid LED light stays on (expansion dock) but LED light on Omega does not turn on. I have tried to factory reset (30sec / 1min+ ) to no avail. The following is shown when connected via terminal:

Hornet USB booting...
VID=0xcf3,PID=0x9330
iManufacturer=0x10,iProduct=0x20,iSerialNumber=0x30
bMaxPower=0xfa
-> COLD_START
bUSBPhyBias=0x3
RUN
Default State
HS
HS
HS
HS
HS

Any pointers to get my Omega working again?

]]>http://community.onion.io/post/2815http://community.onion.io/post/2815Mon, 28 Dec 2015 18:06:28 GMT<![CDATA[Reply to Omega stopped working on Mon, 28 Dec 2015 18:07:24 GMT]]>Hi @Brian-Delicata Can you show us a picture of your setup? Let's see if there's anything we can identify visually.

]]>http://community.onion.io/post/2829http://community.onion.io/post/2829Mon, 28 Dec 2015 18:07:24 GMT<![CDATA[Reply to Omega stopped working on Tue, 29 Dec 2015 10:32:44 GMT]]>onion_omega.jpg

]]>http://community.onion.io/post/2868http://community.onion.io/post/2868Tue, 29 Dec 2015 10:32:44 GMT<![CDATA[Reply to Omega stopped working on Tue, 29 Dec 2015 17:26:53 GMT]]>@Brian-Delicata The terminal output was everything that it showed? Where is the micro-USB plugged into? Usually the terminal log when the Omega is booting up should be a much longer log. Try the following:

  1. Turn the switch to the OFF position
  2. Connect the micro-USB cable to your computer
  3. connect via serial terminal
  4. Turn the switch to the ON position

And copy and paste the boot log here.

Thanks!

]]>http://community.onion.io/post/2889http://community.onion.io/post/2889Tue, 29 Dec 2015 17:26:53 GMT<![CDATA[Reply to Omega stopped working on Wed, 30 Dec 2015 11:05:23 GMT]]>@Boken-Lin Micro-USB is connected to my MacBook Pro. When connecting to serial terminal I get the following:

.Hornet USB booting...
VID=0xcf3,PID=0x9330

iManufacturer=0x10,iProduct=0x20,iSerialNumber=0x30

bMaxPower=0xfa

-> COLD_START
bUSBPhyBias=0x3

RUN
Default State
HS

HS

HS

HS

HS

If I connect the Omega to the mini dock and repeat the same steps all I get on the serial terminal is a dot '.' I have tried other micro usb cables and also tried to connect with another Mac. Omega was working fine prior to last weekend.

]]>http://community.onion.io/post/2942http://community.onion.io/post/2942Wed, 30 Dec 2015 11:05:23 GMT<![CDATA[Reply to Omega stopped working on Thu, 31 Dec 2015 04:27:33 GMT]]>Hi @Brian-Delicata, was the Omega already turned on before you opened the serial terminal?

]]>http://community.onion.io/post/2975http://community.onion.io/post/2975Thu, 31 Dec 2015 04:27:33 GMT<![CDATA[Reply to Omega stopped working on Fri, 01 Jan 2016 21:23:07 GMT]]>Hi @Boken-Lin - Omega was off before connecting to serial terminal.

]]>http://community.onion.io/post/3028http://community.onion.io/post/3028Fri, 01 Jan 2016 21:23:07 GMT<![CDATA[Reply to Omega stopped working on Sun, 03 Jan 2016 00:17:45 GMT]]>@Brian-Delicata Hi Brian, looks like it's probably broken for some reason. We will send you a replacement. Sorry about the issue. Is your address still the same? Also, would you be able to take a close up picture of both the front and back side of the Omega? We want to see if there's any way to figure out what the issue is (i.e. burnt out components) so that we can avoid similar problems in the future.

Thanks!

]]>http://community.onion.io/post/3043http://community.onion.io/post/3043Sun, 03 Jan 2016 00:17:45 GMT<![CDATA[Reply to Omega stopped working on Tue, 05 Jan 2016 14:10:57 GMT]]>Hi @Boken-Lin - my address is still the same. Attached are two shots of the top/bottom of Omega.
Omega-Top.jpg Omega-Bottom.jpg

]]>http://community.onion.io/post/3112http://community.onion.io/post/3112Tue, 05 Jan 2016 14:10:57 GMT<![CDATA[Reply to Omega stopped working on Thu, 07 Jan 2016 07:41:52 GMT]]>@Brian-Delicata Thanks. We will be sending out the replace Omega in the next couple of days. Sorry about the bad experience!

]]>http://community.onion.io/post/3154http://community.onion.io/post/3154Thu, 07 Jan 2016 07:41:52 GMT<![CDATA[Reply to Omega stopped working on Thu, 07 Jan 2016 09:50:47 GMT]]>Thanks @Boken-Lin

]]>http://community.onion.io/post/3159http://community.onion.io/post/3159Thu, 07 Jan 2016 09:50:47 GMT