The developers do not take us seriously!



  • The Forum is full of unsolved issues with I2C, WIFI, Interrupts, ... etc. and nobody of the developers reply for month. Are they fully moved to the new Kickstarter project? Is the support for the Onion Omega 2 over?
    By the way the new project is a clock, ... a stupid clock. OK, that's only my opinion, It doesn't matter.

    I understand that some issues are difficult and take some time to fix, but there is no reply from the developers like "we know the problem, and we are working on it" or something else. Absolutely nothing...
    These days there is one point you should not do, when your company is build on donations of other people: "Don't communicate to them"!

    For all I know some people in the community are interested to use the omega for more than their hobbies. They want to use it for commercial reasons (like me). But some parts of the device are definitely unfinished and buggy. You can not fully count on the omega.

    I am very disappointed, not on the device Omega itself, but rather on the developers...



  • I fully agree with what you said. I bought an Omega2 about 1.5 months ago, and I also had problems with basic stuff that should just work, like, I2C, SPI, WiFi, non working manuals, etc... Since my post about the collected defects at https://community.onion.io/topic/2433/omega2-current-defects exactly 1 month ago, nothing has changed. I file issues on their githubs for SPI and I2C, none of which were responded to (okay, they did fix a five-character Makefile error in https://github.com/OnionIoT/i2c-exp-driver/issues/18, but still no response on https://github.com/OnionIoT/i2c-exp-driver/issues/19, https://github.com/OnionIoT/spi-gpio-driver/issues/3 and https://github.com/OnionIoT/spi-gpio-driver/issues/3). Not once have I seen a developer partake in the discussion about errors since I've joined this forum. In the end, I just did my project with the tools (and errors) available (https://community.onion.io/topic/2462/gnuboy-playing-gameboy-gameboy-color-on-an-omega2), which turned out to be horrible anyways due to SPI speed and corruption issues. On their promise to release a new WiFi driver in Q3 2017, they're behind it for 1.5 months now (https://github.com/OnionIoT/source#notes). At least that github shows no info about anything released.

    All in all, I've also expected something else. At least a support of any kind, like "yes, we are aware and working on these issues", but I have to yet hear such words.

    The Omega2 might still be an okay platform to use, if you're not using anything on it that has bugs. For me, I unluckily seemed to need the features which were broken, causing my negative perception of this product.



  • i'am quite surprised that so far about 1,600 people have bought into the clock. a clock which uses the omega2. i thought it was against the law to build and sell a product that uses known defective parts. i guess it's not. and what about the very long list of negative comments on kickstarter? not to mention indiegogo.


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