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Omega doesn't to appear to be working



  • So if we have the same problem as Andrew-Donnely or Scott-Jordan, but did not get the network expansion dock what are our options? I had a ticket on the support sight but it has been closed and i've not gotten a response from them from my last question.



  • I've bricked mine by trying to custom build an image. I have an ethernet module but no expansion dock as I ordered the battery version which hasnt shipped yet. I can see the expansion module only has 4 pins that look to be connected so I just need the pinout of the expansion.



  • Hi @Scott-Jordan, we have sent out the shipment request to the fulfillment center. It can take up to 3 weeks for the package to arrive at the destination.



  • Hi @darryl-mays, I wasn't able to find anyone under your name in the ticket system. Would you be able to send me the ticket number? We just need to access what is the issue with the Omega. If the issue is as a result of the firmware not being flashed properly on the Omega, we will be sending you an ethernet expansion free of charge so you can use it to reflash the Omega to the correct firmware.



  • @Sawyer-McBride Please see the diagram below:

    Ethernet Exp Labelled



  • Thanks @Boken-Lin



  • @Boken-Lin OK, Thanks



  • @Boken-Lin
    https://onion.freshdesk.com/support/tickets/155 is my ticket, initially an alias was put in the name field. I updated the profile.
    Additionally I was able to log into it today using root/5up and get a busybox login successful message.



  • @darryl-mays Ok. Can you just confirm that your shipping address is the same? We will send you an ethernet expansion to re-flash your Omega. Seems that you have an expansion dock, so there should be no problem for you to use the ethernet expansion.



  • So whats the process? Just a case of hooking it up and getting into uboot and running?:

    httpd
    

    I dont get an LED on my switch and get the following:

    *********************************************
    *   U-Boot 1.1.4  (Sep 14 2015, 08:21:31)   *
    *********************************************
    
    AP121 (AR9331) U-Boot for Onion Omega
    
    DRAM:   64 MB DDR2 16-bit
    id read ox100000ff
    FLASH: 16MCLOCKS: 400/400/200/20 MHz (CPU/RAM/AHB/SPI)
    
    LED on during eth initialization...
    
    Hit any key to stop autobooting:  0
    
    Omega> httpd
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    Link down: eth0
    Link down: eth1
    ## Error: couldn't initialize eth (cable disconnected?)!
    
    Omega>
    

    Am I missing something? Ihave a minidock and so Im jamming the strands into the minidock female riser. Nothing seems to be touching the wrong thing



  • @Boken-Lin
    shipping address would be the same,
    2009 oakdale ave
    Oregon oh 43616



  • @Sawyer-McBride You should connect the Omega to the Ethernet Expansion, and connect your computer to the Omega through ethernet cable. Then, you need to connect to the Omega via serial terminal and do the httpd thing. If the ethernet cable is connect to your computer properly, the Omega will now host a server at port 80 that allows you to upload the firmware binary via your browser at http://192.168.1.1.



  • @darryl-mays We have put in a request to have the ethernet expansion sent to you.

    Sorry about the inconvenience!



  • Same here... Two unities bought. Took long to arrive. After arriving, both are not working. I'm not an expert in such environment and there are several directions on how to solve it creating some confusion. Please create a fixed topic, or a tutorial, with clear steps on how to solve this issue. Since I paid for it, I would expect a WORKING device out of the box and not something that you have to fix it by yourself. At the moment, the level of frustration is so high that I gave up of any trial.



  • @Eduardo-Pereira, can you briefly describe what's the problem with each of the Omega?



  • @Boken-Lin On both boards: The amber led does not blink during startup and I cannot set it up via wifi. What is the solution for that? If I read this thread, there are several solutions, some works some not according to the people. What is the official statement and solution?



  • @Eduardo-Pereira Can you try to connect to it using serial terminal and copy and paste for me the output of your serial terminal? We first need to identify what the problem is.



  • @Boken-Lin This is what I got:
    athr_gmac_ring_alloc Allocated 640 at 0x838cb800
    athr_gmac_ring_alloc Allocated 4032 at 0x838a9000
    Setting Drop CRC Errors, Pause Frames and Length Error frames
    Setting PHY...
    athr_gmac_ring_alloc Allocated 640 at 0x838cb400
    athr_gmac_ring_alloc Allocated 1536 at 0x83965000
    ATHRS26: resetting s26
    ATHRS26: s26 reset done
    Setting Drop CRC Errors, Pause Frames and Length Error frames
    Setting PHY...
    device eth0 entered promiscuous mode
    device eth1 entered promiscuous mode
    ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
    Port Status 1c000004
    ar7240-ehci ar7240-ehci.0: ATH EHCI
    ar7240-ehci ar7240-ehci.0: new USB bus registered, assigned bus number 1
    ehci_reset Intialize USB CONTROLLER in host mode: 3
    ehci_reset Port Status 1c000000
    ar7240-ehci ar7240-ehci.0: irq 3, io mem 0x1b000000
    ehci_reset Intialize USB CONTROLLER in host mode: 3
    ehci_reset Port Status 1c000000
    ar7240-ehci ar7240-ehci.0: USB 2.0 started, EHCI 1.00
    usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
    usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    usb usb1: Product: ATH EHCI
    usb usb1: Manufacturer: Linux 2.6.31--LSDK-9.2.0_U11.14 ehci_hcd
    usb usb1: SerialNumber: platform
    usb usb1: configuration #1 chosen from 1 choice
    hub 1-0:1.0: USB hub found
    hub 1-0:1.0: 1 port detected
    Initializing USB Mass Storage driver...
    usbcore: registered new interface driver usb-storage
    USB Mass Storage support registered.
    **** drop_caches_sysctl_handler: all done timer added ...****
    Starting pid 218, console /dev/t
    (none) mips #6 Fri Aug 28 16:51:14 CST 2015 (none)
    (none) login:



  • @Eduardo-Pereira Do you have the ethernet expansion?



  • @Boken-Lin Nope! Do I need one?


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