Chris, thank you for your help, I will order a converter to be able to act quickly.
My problem update:
After several attemps (power on-off) Omega Onion led became solid and it finally connected to the Wi-Fi network and I reached it through web browser interface via WiFi. I don't know what triggerred this failure mode.
However there is a problem with the Omega; my device is running continuosly and after about 1 day I cannot connect it via web browser at local network. I experienced this problem more than once. It still functions and active at cloud, strangely does not respond at local network(WiFi) via Putty or web browser.
@Anthony-Kelly You might try unplugging the omega from the dock and putting a small piece of jumper wire between the receive and transmit connectors of the connector the omega sits in (just be careful to get those and not power lines - a 1k resistor would work too, and be more tolerant of mistakes).
With the wire in place whatever you type in a serial terminal should echo back, without it the echo should stop. That would test the USB-serial distinctly from the Omega 2.
Hey @Chris-Drake , in the mean time i got my omega2+ too. So mine had the LED permanent on when i plugged on , i had to do a firmware upgrade till i could work with it.
About your question what you could do because of a Hardware problem is, to take pictures of your hardware and check if you can see some soldering bridges etc. Post it here that we can help looking.
If we know what kind of hardware you have, we can give advice who is helpful for you. A picture says more than 1000 words!
About the buttons ... one is slide-able and the other is a press button. The first is power on/of the second is a reset button. But depending on your boards the reset button will not work with older/factory firmware.
@Lyra-Heartstrings The serial-port on the Omega2 is a bit fiddly and it may not quite work right with all USB serial-adapters. Out of my adapters, for example, only the PL2303-based one works, the others produce similar output as your log.
I was not. I have been trying for over a week. I can't get any support from the helpdesk and the tips from the forum have not helped me either. I might have a short circuit on the underside of the board, but hard to know. I have a multimeter but the two points that are soldered together are both ground but there still might be damaged because someone has scratched away the solder at the factory leaving horrible markings.
Rename the downloaded firmware to omega2.bin
Place that file on a USB Stick with a formatted with a Micro$oft file system...EXFAT (the de facto standard) should be OK.
However NTFS will not work for this application.
Why multiple posts, Mike? Why not resurect the old post where all your details were posted? You can't honestly claim that your issue has been left unresolved for a year when YOU are not responsive for a year... This clogs the forum, imo!