Omega doesn't appear to do anything at all

[Holger Mack]

Hi,

after unpacking the omega I attached power supply (using the mini dock) and switched on the power supply. Nothing happens. No blinking. No wifi.

Also when I connect it to my laptop usb no connection via serial is possible at all. Instead it produces an extremely high pitch sound once the switch is on.

Can anyone provide some insight? Am I doing anything wrong on my side or may this be a defective unit?

Thanks.

[Boken Lin]

Hi @Holger-Mack, I'm really sorry about the confusion. It seems that we have shipped you a defective Omega. Can you confirm that your shipping address hasn't changed? We will ship you a replacement right away.

[Holger Mack]

Thank you @Boken-Lin for the fast response. The shipping address is still valid. Thanks again for your support.