Expansion docks keep getting fried

[William Scott]

I have five of five expansion docks fried. Would Onion like them back for failure analysis? If so I could ship by the end of the week.

I responded to a post from @Matteo-Secco that was originally posted back in April 2017. There is amplifying information there: http://community.onion.io/topic/1977/hot-dock-help/10

Do the expansion docks go through a burn in cycle? Note these issues all happened on power application. As such a test is needed for multiple power cycles.

Back to the first question. If I am to send the devices back, please provide a delivery address.

thanks!
Bill

[Allison K]

Hello,
The best way to get an answer on this might be a help desk ticket:
https://onion.freshdesk.com/support/tickets/new

Sorry for your dead docks

[William Scott]

Thanks!

--Bill