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Shipping issue: Missing Arduino dock

  • I received my 2xOmega with minidocks, expansion dock and ethernet expansion but the Arduino dock is missing. I opened a ticket but have no response. Since the admins seem more responsive here I'm putting it up here. Hope I can get a speedy resolution

  • Hi @Nayan, I apologize for failing to reply to your ticket. I just check your file and I believe that we missed the note that was placed on your file to exchange your Battery dock to an Arduino Dock. I will send a request to the fulfillment center to have them send an Arduino dock to you ASAP.

    Once again, I apologize for the inconvenience!

  • @Boken-Lin ... Sure Boken. I guessed as much. Thanks for the reply

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