USB Flash Drive
I was trying to use an USB flash drive plugged into the mini docks USB port -- nothing happend.
Then plugged a self powered USB HUB into the mini docks USB port - nothing happend
plugging the thumb drive into the HUB - nothing happend.
Doing the same with an expansion dock (instead of mini dock) -- everything works fine (flash drive shows up as /dev/sdX)...
So, how to use the mini docks USB port?
Am I doing something wrong?
Hi Patric, Can you send us a close-up picture of your Mini Dock, both front and back side? There might be some components that are not soldered properly. I am really sorry about the issue, and we will work with you to get it resolved.
Here we go. BTW. There's some greasy stuff on the back (as you can see). I's been there from the beginning. Let me know if you need more details.
had to start another post...
@Patric-Still Hi Patric, I apologize for the late response, seems that we have missed this post. I cannot see anything visually identifiable wrong with the Mini Dock. Can you confirm that your shipping address hasn't changed? We will send you a replacement mini dock.
confirmed! But let me re-check both of my mini docks first.. I will come back here in a few days.
Re-checked every possible combination, result: both of my Omegas work fine when using the expansion dock. But none of my two mini docks works.
One is generally out of order after I tried to switch it on the first time .. (lost the lever and didn't get it switched on again...)
The second one is working fine, but not detecting any usb flash drives, not even a self powered USB hub.
could you please contact my by mail for replacement options?
Thanks and BR
@Patric-Still Ok, We can setup a replacement for you. Would you be able to open up a ticket https://onion.freshdesk.com/support/home It will be more convenient for sharing private information such as address and phone number, etc.