Okay. Thank you for your help.

@Boken-Lin So, after fiddling with it for a couple days, I think I might need a replacement. I just can't get it aligned perfectly. I think the onion itself is fine and just the dock needs to be replaced. should I send both back for you guys to take a look? I am assuming this is not the forum to process this. What is the process?

Yeah. You are missing the switch.

@Boken-Lin Hi Boken, So I tried doing as you suggested and I can get it to connect without me holding it. But if I bump it or any other small movement and it will pop out. I don't want to bend it anymore for fear of permanently damaging the board or the Onion.

What is the next course of action?

@Boken-Lin I'll try this when I get home. Thank you.

Hi Broken Lin,

Thanks for the reply. The pins look good in this pic so maybe the issue is with the dock.

When I let go of the onion after connecting to the dock it will always pop out slightly and the only way for me to keep them connected is to hold it down. As demonstrated here: without holding and with holding

Is there a way to find the MAC address during initial setup?

Hi Frank,
I have no problem logging onto the onion gui once I connect to it via wi-fi but I am now concerned with my hardware. I just opened the package and it's disconcerting that I cannot connect the dock (i have a mini dock) to the onion without holding it down.

Okay. I think the wifi issue is related to the bad physical connection between the dock and the onion. I have to hold them together suuuuuper hard. I now have perforated my fingertips because I don't want to push on the middle of the board. Is this normal anyone? or is everyone able to just drop the onion right into the dock without any fuss?

I am trying to follow the instructions on the getstarted page but I have two issues.

1. I have to continuously hold the omega onion onto the dock otherwise it pops out. Super annoying.

2. I can do all 5 steps of "preparing hardware" but it does not show up on the wi-fi list like it should on step 1 of the "setting up using GUI"

My question to everyone else is. Should I have to hold them together with a rubber band? or does it "snap" in with a hard push. I feel if I squeeze them together any harder and it could break the board. And my next question is there anything not listed in the get started steps that would turn on the wifi? or is it possible I have a broken device?