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Can't register device on cloud [resolved]

  • F

    same problem for me. Key spelled correctly.
    awaiting news on this, i dont want to play downgrade game, i'll wait till guys at Onion fix this.

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  • D

    @johan-ruijgt
    Hello
    I also found "k'y" in my omega request
    How do you solved this problem?

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  • N

    I also am having the problem with my Omega2 showing offline on the cloud. When I checked the URL I found that it has a double quote (") prior to the back slash before listen. ie: ...2a2"/listen?...

    I removed the double quote and was ablt to connect fine with wget.

    Any ideas on how to solve this problem?

    0 N 1 Reply
  • N

    @Lazar-Demin A curiosity question - How does an update in libcurl change the format of the URL being requested?

    Like others, I was able to copy the URL being shown in the device-client output, fix the request itself (replacing the ' with the e in 'key'), and wget it to successfully get my Omega2+ to show up in cloud manager.

    However, even with the cloud icon blue (and a notification on the cloud site that my device was online), I wasn't able to actually do anything to/with it.

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  • Brad Buskey

    So, it is now next week, where is the fix? I have 2 devices that wont come online because of this.

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  • N

    @Nick-D I upgraded to firmware version 0.1.8 b146, and now the symptoms have changed. The host name has changed to ds.onion.iop which won't resolved in DNS. Additionally the URL has changed to. The double quote I was seeing is gone, but now the URL is appended with the word "info".

    If I do a wget on the URL changing the hostname to ds.onion.io and removing info at the end of the URL I can connect. I wish there was a way we could figure out where device-client is pulling its information from so we could correct it.

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  • T

    Are not all devices showing this problem?

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  • Brad Buskey

    I guess my biggest question is how does someone like me, with no experience in this, get this thing fixed so it can be useful? Both of my devices are exhibiting the exact same behavior. Will not register during the setup wizard, and when I go into the cloud, there is an "Offline" entry for both devices.

    Model Onion Omega2+
    Revision R1
    Firmware 0.1.7 (b139)

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  • N

    Upgraded to b147 tonight and now the URL has changed to the URL being ds.onion.iop for me as well.

    What config file is this information pulled from? If it's something we could change manually, then we can make it work for ourselves while the team fixes the underlying issue.

    1 N 1 Reply
  • David Wickenden

    It has been 20 days and still no sign of fix, other news like it does work with wifi, internet, programming and playing with Arduino OTA (no, I mean using like OTA and not arduinoOTA).

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  • O

    Hi, i'm having this problem also. Has anyone found a workaround for this problem?

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  • D

    Upgraded my Omega2+ by 'omega2p-v0.1.8-b147.bin' and now a request of "device-client" looks like:
    'ds.onion.iop/05e78737-5c64-4796-8363-a13baed034e5/listen?key=ynGNSrhqOeK9RkCxDIxoWwnInpPMmEhdGLiNCq9zCt8TqoDugapoionNa3ohCg0Sinfo'

    When I corrected this request (deleting parts: 'p' and 'info') and sent him by browser, than I get from OnionCloud it: {"cmd":"init"}{"cmd":"heartbeat"}

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  • M

    Updated to v0.1.8-b148.bin. Issue still not resolved šŸ˜ž

    1
  • Costas Costas

    Until Onion sort out their cloud problems you might want to consider hooking up your Omega to the Blynk cloud. See https://wiki.onion.io/Tutorials/blynk-library and http://www.blynk.cc/getting-started/

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  • N

    I think I found where the config info is kept. /etc/config/onion Unfortunately (or fortunately depending on how you want to look at it) the info in the file is correct. Which means that whatever is reading the data is distorting the results. I believe someone mentioned libcurl may be the culprit.

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  • Brad Buskey

    I think someone from Onion needs to look in this damn thread and give us a manual way to get the devices on the cloud. OR fix the problem. Been a week since the last message from them...

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  • J

    Good afternoon guys.
    I started using my omega2 yesterday and had a problem registering it in the cloud.
    I checked the post on the curl problem. Today I performed the firmware update and now when running the device-manager, the error that appears is from the url: ds.onion.iop/ not found

    My firmware.
    Codename: Ando
    Model: Onion Omega2+
    Revision: R1
    Firmware: 0.1.8 (b148)
    Latest Firmware: 0.1.7 (b139)

    0 J 1 Reply
  • J

    @Joarli-Leandro said in Can't register device on cloud:

    Good afternoon guys.
    I started using my omega2 yesterday and had a problem registering it in the cloud.
    I checked the post on the curl problem. Today I performed the firmware update and now when running the device-manager, the error that appears is from the url: ds.onion.iop/ not found

    My firmware.
    Codename: Ando
    Model: Onion Omega2+
    Revision: R1
    Firmware: 0.1.8 (b148)
    Latest Firmware: 0.1.7 (b139)

    PS. At night I update my firmware to 0.1.9 and now my cloud work. Regards

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  • Lazar Demin
    administrators

    The Cloud connectivity issue is now fixed in v0.1.9 b149

    Also, the reset button now actually triggers a reboot when pressed!

    Run oupgrade to get the latest firmware on your Omega!

    See our blog post for more details: https://onion.io/2017/01/more-firmware-fixes-now-with-extra-cloud/

    Thank you for your patience and support! We're working hard to make the Omega the very best it can be!
    ā¤ Onion

    3 C 1 Reply
  • C

    @Lazar-Demin
    Have the v0.1.9 b149 with oupgrade imported and am with the Omega2 in the onion cloud again online. Thank you Demin

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omega2+ 335 cloud 43 register 6
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