Onion Cloud (Setup code is invalid)
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Hi,
I'm trying to setup my Onion Cloud, but when i click on the button [Setup Device] on [Cloud Setting] i've been received with this message: [Error]: Setup code is invalid. I try to put [Blank] or [Device ID] generated by Onion Cloud (attached picture) there is no difference in the return message "Setup code is invalid".
Can anyone help-me?
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In the upper right corner, you have to generate a code, it is NOT the Device ID.
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PS - Sorry, I meant on the device non-cloud interface is where you have to generate the code, then you enter in the cloud interface
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@Jim-Esposito Yep, you have to generate the Setup code in the Cloud device page.
In the lower left hand corner there's an info icon that will launch the tour. The tour will describe the work-flow. The Setup Code needs to be generated using the button on the top right:
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tks, but... I don't know where i can find this option. I'm looking on "omega".local/settings/Cloud Settings" and in the cloud.onion.io... :.(
Can you show me or put the steps to get the code?
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TKS! I Found...
There is a problem when i changed the name or put another name different of omega-xxxx. It's strange the shared device list, i can't remove and i don't understand why this device "onion" goes to this list... Well, thanks for you help!
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i don't know, but... after one connection, the device on cloud service doesn't show "online" again... and, i can't remove/delete the Device on Device Manager/Shared With Me list...
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@Fabiano-Anjos Did the device always show up under Shared with Me? Or did it show up under My Devices ever?
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@Lazar-Demin said:
Did the device always show up under Shared with Me? Or did it show up under My Devices ever?
i think the problem is: i've tried to share by e-mail and then the device goes to the list of "Shared With Me". Now, how can i remove one device from "Shared With Me"? I didn't receive the e-mail of shared device and my "shared with me" list doesn't have any button or action to remove this item...
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@Fabiano-Anjos Ah ok, I see. The 'Share Device' functionality is meant to share your device with other Onion Cloud users. Do not use the 'Share Device' to share the Device with yourself!
When you create a new Device, you are the owner of that device and have full administrative privileges. Try creating a new Device on the cloud and using the Setup Code to connect it with your Omega. Then you should be able to see it online.
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@Lazar-Demin you are right! tks for your help!
