LED steady green, no boot
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@Thomas-Krampe hmm that looks ok, can you take a picture of the side view from the side where the USB ports are?
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Hi @Thomas-Krampe, do you have a mini dock? Let's try to figure out if it's the problem with the Omega or the dock.
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Nope, I only have this dock and the Ethernet expansion. Where can I return the Omega and the dock and can get a replacement.
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@Thomas-Krampe Can you send me a close up picture of the front and back side of the omega and the dock? Let's see if we can visually identify anything that's causing the problem. If we can't figure out the issue, then we will send you a replacement.
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@Thomas-Krampe Unfortunately we can't quite figure out what's wrong with the Omega. We will put in a request to have replacement unit sent to you on Monday.
I am really sorry about the terrible experience!
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Do you have my shipping address?
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@Thomas-Krampe That's odd. We aren't able to locate you on our store or Kickstarter. How did you order this Omega?
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I order it on the kickstarter website, maybe there is a different e-mail adress used. Look for tk@tkrampe.com.
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@Thomas-Krampe Nope... nothing under that email either. What's the name you use on Kickstarter? Nothing was found under Thomas Krampe.
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Order confirmation for order #1543
tk@tkrampe.com
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@Thomas-Krampe Ok. Found it! Ok, We will put a request in for tomorrow.
Again, I'm really sorry about the defect!
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It's not the best way to start, but it can happen. So no worries, I'm open for a Mini Dock for free
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This post is deleted!
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@Thomas-Krampe We'll see what we can do about that
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Got a new one and it works like a charm. Thanx for replacement.
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@Thomas-Krampe Awesome!
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I just ordered more stuff, awesome platform. Merry christmas and a happy new year.
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@Thomas-Krampe Happy holidays to you as well! Thank you so much for your support
