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Omega 2S+ Ethernet Connection Problem

  • A

    @crispyoz
    First of all thank your for your guidance. Here are the ifconfig outputs;

    The non-working device;
    ifcon1.PNG

    The working device;
    ifcon2.PNG

    Both connected to the same network and have the same ethernet design and components. Working one is Omega2+ the other is Omega2S+ if it makes a difference.

    I'm quite inexperienced on the subject and we are nearing the friday evening here, I will try supply all the info you mentioned on Monday since I can't take the devices home.

    Thank you.

    0
  • C

    @akif-durmaz So we can see that the issue is that your eth0 is not being assigned an ipv4 address. If you look at the working device, eth0 has been assiged an ip 192.168.8.162, on the non-working device eth0 has no ipv4. So that is the most logical issue, as I assume you are not relying upon on ipv6.

    On the non-working device we can manually assign an ipv4 address and see if that connects you to your network.

    First make sure you have disconnected the working device as we will use the same ip and could be a clash.

    Run these commands in the console:

    uci set network.wan.proto='static'
    uci set network.wan.ipaddr='192.168.8.162'
    uci commit network
    service network restart

    You may lose responsiveness on the console for about a minute while the network restarts, Once you are able, type ifconfig again and you should notice that eth0 has the ip of 192.168.8.162

    Now try to ping your router:

    ping 192168.8.1 (I guess this is the ip of your router)

    Ping google DNS server:

    ping 8.8.8.8

    Trace steps to google DNS:

    traceroute 8.8.8.8

    Post your results.

    0 A 3 Replies
  • A

    @crispyoz
    Yeah I noticed the ipv4 difference before but I though that was just the problem not something that would lead me somewhere, i guess that was silly of me.
    So before I read your last reply I started working on static ip myself. I've edited the /etc/config/network as the following;
    change1.PNG
    As a result all of the pings failed, but I forgot to take a screenshot, after that I did the steps you posted changing the static ip, here's the result;
    test1.PNG

    I don't know if it's expected but before setting the static ip ping to the router was responsive.

    Here's the really embarrassing part for me, I thought I got ping responses with my old device but now this is the result;
    test2.PNG

    I thought I disabled the wifi before but I probably did not. After this result I assigned a static ip to this device as well and now it doesn't get a response to the router ping too.

    I'm sorry for claiming that my old device was working properly, but I'm sure it did before, in my old office (different router).

    There is still the difference of not getting an auto ip but i guess the problem now lies in the router itself?

    0
  • A

    @crispyoz As a side note, my laptop can connect to internet with the same cable on the same port

    0
  • A

    @crispyoz
    So sorry I messed got in a hurry did not switch the ethernet to the old device.
    son 1.PNG
    This is the result of the old device

    0
  • C

    @akif-durmaz so as to avoid a lot of confusion. Let's disconnect the old working device and put it in a box somewhere.

    Make sure you are not connected to a wifi network.

    Restart the new non-functioning device, connect to the console and type these commands:

    service firewall stop
    service dnsmasq stop
    ifconfig
    route
    ping 192.168.8.1
    ping 8.8.8.8

    Post the results of all these commands.

    When you plug the LAN cable into your router, I expect your router has status LED on each of the LAN ports, does the port you plugged this cable illuminate?

    1 A 1 Reply
  • A

    @crispyoz sorry for the late reply.
    These are the results to the commands;
    1.PNG

    2.PNG

    I'm afraid my router does not have any led indicators for the ethernet ports.

    0
  • C

    @akif-durmaz The network setup looks correct to me and there is no firewall running to block anything and the routing table also looks fine. Based on this I think you have a hardware problem. It seems your design is ok since you have a working device, perhaps this particular unit has a component failure. I would connect a LAN diagnostic device in order troubleshoot the issue.

    0 A 1 Reply
  • A

    @crispyoz
    Alright, thanks for everything

    0
  • C

    @akif-durmaz Just one other thought, can you ping your Omega 192.168.8.162 from another device connected to the same router?

    0 A 2 Replies
  • A

    @crispyoz
    it's non-responsive like the latest ping attempts. I'm gonna try desolder the connector and change with a new one other than that I have no idea

    0
  • A

    @crispyoz
    Well, this is a little embarrassing. I desoldered the connector and connected a different type connector. Even with shabby soldering it's working now. I just did not think a brand new ethernet connector would be faulty, that's my bad.
    Thank you all for your help.

    2
  • C

    @akif-durmaz Glad you got it fixed. "assumption is the enemy of knowledge and destroyer of reason", Einstein

    2
omega2s+ 96 ethernet 63 internet 16
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