Will Omega2+ still be produced and available in your store?
-
The first question as in the subject.
Second question. I have completed and sent the form (several times) with a request to send the Omega2S+ technical documentation package. I have not received any response. Whether this product is no longer manufactured or available.
-
@supczinskib All the docs are available here https://github.com/OnionIoT
-
@supczinskib Yes, the Omega2 family is still in production. The Onion online store is temporarily out of stock because of logistics complications due to covid-19.
However, we can still ship volume orders - we use a different logistics setup for volume shipments.In the meantime you can order from our distributors and resellers, full list available here: https://onion.io/where-to-buy/
We recommend using Mouser or Digikey since they're known for their fast and reliable shipping.
About the technical document package:
Our email automation system shows that we sent the documents to your email on May 5, 2020. Please double-check your inbox and spam folders.
If you still can't find it, please make a ticket on our helpdesk: https://onion.freshdesk.com/support/home
-
This post is deleted!
-
@Lazar-Demin Thanks for the clarification. By the way, on May 5 I bought the last 3 pieces of Omega2+ in your store. After the purchase I received the order number and no other information until now. Will I wait long for shipping?
Documents certainly have not been sent (no information in the logs of our mail server). I just completed the form and received the documents. Thanks.
-
@supczinskib please make a ticket on our helpdesk for order related questions: https://onion.freshdesk.com/support/home
-
This post is deleted!
-
@Lazar-Demin Thank you for your help.
