Omega2+ Does Not Work
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I follow the directions in the getting started link.
I plug in a USB cord. Which I have tried multiple cords and multiple charging options (i.e. computer charging, wall charging, etc.)
I get 4 green lights below the Micro USB plug to illuminate and pulse. When I flip the on switch a blue light turns on near the USB sticker.
The ember light on the Omega2+ has never turned out.
What do I do?
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Amber LED does not lit...
Just an idea, check for short-circuit. See
https://community.onion.io/topic/1159/omega2-almost-doaDoes the metal shield get warm in 10 minutes or it's cold as it was initially powered?
ccs_hello
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Yes @ccs-hello good suggestion.
And also check out what says the document linked on the top of the Forum.
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@ccs-hello I can feel the side which has the Omega2+ branding get warm after a few minutes.
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In such case, I think it's not the same situation as in mine.
ccs_hello
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This post is deleted!
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@Danny-K @ccs-hello can you please post photos of your setup as per the Community Guidelines for posting issues: https://community.onion.io/topic/787/guidelines-for-posting-issues-please-read-first
It's hard to help when we don't know the full situation.
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To Admin
As in my own thread, I had already posted the picture showing the soldering defect which short-circuited the RESET pin to the Gnd (metal can of the EMI shield/heatsink.
ccs_hello
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Do you think the scratches in the corner has caused some kind of short circuit? Both point should be earth but I do not know what is in between. This is how the board was delivered to me. The amber light won't light up and the AP doesn't show up either. I think my board is busted. I have not gotten any help from the helpdesk yet. Been trying for over a week.
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If you are referring to top-left corner where the screw mounting (round hole) and the rectangular (metal can mounting), it should be fine, since both are Ground.
IMHO, I think it's the time to contact support for a RMA.
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@ccs-hello said in Omega2+ Does Not Work:
IMHO, I think it's the time to contact support for a RMA.
I don't think so. The onion Team wants to know your Situation ... if this is @Tobias-Malm140 only picture he should do more of them (high res) ... to see the hardware installed in a docking station and or manually connected ... and then take more pictures (from all sides).
If you have to make a RMA later, you can link to this request.
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@Lazar-Demin said in Omega2+ Does Not Work:
@Danny-K @ccs-hello can you please post photos of your setup as per the Community Guidelines for posting issues: https://community.onion.io/topic/787/guidelines-for-posting-issues-please-read-first
It's hard to help when we don't know the full situation.
Sure.
- Product name - Omega2+
- Firmware version - No idea, cannot get it to turn on
- Packages/software involved - No idea see point #2
- Sample code/commands and their behaviour - No idea see point #2
- Terminal output - No idea see point #2
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Yes, I thought so as well. So I sent pictures to the helpdesk with explanation what I have tried. I got a response that looked like a macro answer and then nothing for over a week. I sent them couple more messages with additional pictures but nothing. I then found a thread in this forum of someone with a similar problem and a solution. In the picture below you can see two solder points on the underside of the SD-card slot that are bridged. After I scraped the solder away between the points, the board started to work.
The build quality is horrible on the Omega2. Hopefully Onion will fix it with the next batch.
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@Tobias-Malm140 I would be sending the faulty unit back for a replacement. Onion need to take it up with their manufacturer rather than Omega users doing the repairs. If the faulty units are not sent back we can expect Omega 3 to have the same defects etc.
Hopefully Onion are taking up the issues with the manufacturer as a matter of course.
