Dead Onion
-
My onion died only a couple days after getting it and playing with it. It was working great, I got it up and running and then it started making a sort-of squeaking sound. Now it wont even boot. Is there any kind of warranty on the hardware? Any help would be appreciated.
Thx.
-
Ive noticed the onion makes very high pitched sounds. I assumed this was one of the components and was normal. Having seen your post im now worried.
-
I guess mine also dead. Today I had 244 and clicked update, as soon as update I ve lost ssh connection. After waiting 20 minutes and still offline I have cut the power and restarted it.
Now it blinks just like normal & blink stops as usual, I guess boots. But I dont see its ip at my home router's client list. Its own AP function was disabled already so i dont see it's ap name...
Could someone help me? What should I do? Can I flash it back or does it have a reset option?
-
Hi @Kasey-Batterman, I'm so sorry about your broken Omega. Yes, we do have warranty. Would you be able to create a ticket on our help desk? We will replace your Omega for you.
@Craig-Mayhew: It's not normal for the Omega to make a high pitch sound. Please create a ticket on our help desk, and we will get it replaced for you ASAP.
Our help desk is here: https://onion.freshdesk.com/support/home
@esunayg: Can you connect the Omega to your serial terminal and copy and paste the output here? Let's see if we can debug it.
-
@Boken-Lin I dont know to connect omega via serial terminal. Are there any guide?
-
@esunayg the connecting to Omega via serial terminal guide can be found on our wiki
-
I have a similar case, I did something to my kernel that I'm not getting anything accept lo on ifconfig. So I can't connect thru wifi, only thru serial. Anyway to reflash thru serial?
-
@ArgusR See reply I have just made to your other post: https://community.onion.io/topic/445/usb-ip/12
-
@Kit-Bishop Solved, thanks
-
ok, new kind of dead: led do not stop blinking, ever, serial doesn't show much, doesn't let type, reset button and long reset doesn't respond. Ideas?
-
@ArgusR what was the last thing you did before this started happening?
Seems like it's stuck in a boot loop, if you're able to get to the uboot during boot, you can reflash the firmware using the ethernet expansion
-
I'm trying to install some modules from a differente kernel 3.18.20. Ok, I can get to uboot, but I don't have a ethernet expansion. Any way to flash it by serial?
-
@Lazar-Demin Thank you for your help
My onion is back online again!! 
-
@esunayg no problem, glad it worked out!
@ArgusR No way to flash by serial right now, but if you have two Omegas you can 'make' an ethernet expansion: https://community.onion.io/topic/130/debrick-with-serial/8
@Johannes-Zellner got it to work: https://community.onion.io/topic/130/debrick-with-serial/11
-
@Lazar-Demin by the way, I've found a web UI bug (kind of).
Just figured out that my problem was not a firmware update problem. I suppose it is a web UI problem. When I try to repair my onion via serial, I 've seen that it boots regularly but doesn't connect to my home AP. On config file my wifi password was normal but weirdly SSID has changed to default "omega"s name. I was changing settings on my omega while it lost connection. And my browser (opera) saves passwords on omega's web ui. I guess it overwrited because of password save. So it lost the AP connection. Hope this helps.
-
@esunayg did this happen on the console or the setup wizard?
-
@Lazar-Demin it happened on console.
-
@Lazar-Demin Hi, my second Omega is on shipping right now, I will try as soon as I receive. But with chip is used in your ethernet expansion, any chance that I could use a enc28j60 based ethernet module as a eth expansion?
-
@ArgusR I've never tried out that specific chip, but any Ethernet breakout should work!
